Here’s how it works. For both customers and service providers

At Saffi, we know money can be tricky. That’s why we’ve made sure every booking is backed by a safe, transparent payment system powered by Stripe. No surprises. No awkwardness. Just clarity and confidence.

🛒 The customer pays upfront.

When someone books your service, they pay straight away using a secure online checkout. That means no unpaid jobs, no flakes, and no cash under the table.

🔒 Saffi holds the money securely.

Once the payment is made, Saffi holds the funds in trust. Kind of like an escrow account. The provider doesn’t get paid until the job is done and the customer is happy.

This builds trust on both sides - and avoids stress.

✅ You get paid when the job’s done right.

As soon as the customer confirms the service was completed, the payment is released to the provider. Quick. Easy. Fair.

No follow-ups. No awkward messages. Just honest work, delivered and paid for.

💳 Why it’s better this way

For providers: No more chasing payments or wondering if you’ll get paid

For customers: Confidence that your money is safe until you’re satisfied

For everyone: A smooth, reliable experience that keeps the focus on great service

This isn’t just a marketplace. It’s a trust platform.

By handling payments this way, Saffi removes the risk and awkwardness that can come with person-to-person services — especially in a new country. It’s one more reason why South Africans are choosing to work with each other on Saffi.